Q: What does the web site migration service entail? Will my website be safe?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will move your web site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can result in lost information and undesired downtime. This is why we will do all that for you for free!We’ve got highly accomplished administrators whose only task is to make certain that your website performs precisely as it did on your old hosting platform. The administrators are well–versed in migrating custom–built sites, as well as sites that are based upon well–known web apps such as Joomla™ and WordPress.
Q: Just how long will it take for my web site to be transferred to your platform?
A: We try to implement all website migrations ASAP. Yet, we don’t have a set time frame for website migrations. There are various facets that you have to take into account – the very size of your web site and the workload of our web site migration staff, etc. We always try to implement each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.
Q: My privacy is essential for me. What info do you need?
A: We will require the login information for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any downtime for my web site?
A: Nope. Your web site will remain accessible online during the transfer. Once everything is done on our end, we will inform you so that you can examine it and check for problems. If everything is OK, all you will need to do is update your domain’s DNS records.
Q: Will my old hosting provider need to provide any information/assistance?
A: While we move your content, your web hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.