A 99.9% Server Uptime
The main benefit of constructing your own cloud web hosting platform is that you do not need to worry about compatibility issues – you configure a particular set of software tools in such a manner so as to be compatible with a specific set of hardware parts. The final outcome is something much more solid and reliable, as there are fewer possible risks of failure. We’ve built our cloud hosting system using time–proven hardware elements plus a significantly tweaked version of SELinux in an attempt to set up a truly safe and secure home for your own personal sites.
For this reason, with each of our Linux cloud web hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to deliver a top–quality web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure the best possible connection speed with the outside world.
And thanks to this, irrespective of which data centers you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not very pleased with our services, or if you find them insufficient, or if you decide that you should have a Linux VPS rather than a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even when you delete your web hosting account with us.
24/7 Technical Support
When you run a hosting firm, your tech engineers are of highest importance. That’s the reason why we have conscientiously picked a very qualified team of customer service technicians, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are responded to within 1 hour and our average ticket response time is below twenty minutes!