1 hour ticket response
Digital Ads’s team of techs is devoted to providing prompt answers to all your questions. We’ll examine your client support ticket as soon as it’s been received and will reply back to you with a solution to your problem within maximum 60 minutes after the tech support ticket submission. Actually, our average client support ticket response time is 20 minutes.
A Premium Support Service
Our support team members have enormous experience in the Linux cloud web hosting niche and are qualified enough to supply a swift answer to your problem. If, however, the situation at hand is not within the competency of a technician, the helpdesk ticket will be sent to a programmer or administrator for further investigation.
A User–Friendly Help Center Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center section, which offers a variety of information sources. You can search through a frequently updated knowledgebase offering web hosting account management articles and website administration articles, check out the instructional video tutorials or check out the F.A.Q. repository.