Support Channels

  • 1 hour ticket response time

  • A Sixty–Minute Ticket Response Guarantee

  • Every assistance request you send to us will be dealt with within maximum 60 min. In case your trouble ticket or email requires additional assistance from a server admin, we’ll forward it and leave a note to notify you that your case is being examined. If you order our Administration Services package, any of the server administration services included there will be executed at a time of your choosing.

  • Top quality support service

  • A First–Rate Client Care Service

  • We’ll be at your disposal twenty–four–seven to respond to any enquiries that you may have related to our Web Hosting Control Panel or any of the apps that we have installed for you on the dedicated hosting server. If you also require assistance handling server management tasks, examine our Administration Services package, which includes data backup disk space, weekly OS updates, server monitoring and rebooting services, plus troubleshooting and software installation procedures.

  • Intuitive help center

  • An Intuitive Help Area

  • Every Linux dedicated hosting server is fitted out with our free Web Hosting Control Panel, which sports an integrated knowledge base plus a set of how–to video tutorials. Whenever you need assistance while working with the Web Hosting Control Panel, just hit the Videos or Help buttons in the upper right corner.