Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving quality support promptly is our main priority, so that we backup each Linux cloud web hosting plan with a one hour ticket reply guarantee. As you present a ticket or send us a message, our client technical support team will do their best to provide the most appropriate resolution for your situation and to provide you with information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any problem you have got connected with our products and services. Now we have consultants present everyday to supply help whenever needed. You may use the ticketing system or post an email any time, or you can pick–up the telephone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a substantial knowledge base which is incorporated into all parts. In each part, you’ll find a Help control key that will load for you a list of step–by–step courses on how to utilize a certain element or execute a particular action. Moreover, we have prepared short training video tutorials as a way to get a better idea of the Control Panel’s interface.