Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn straight away the simple methods to change a document or transfer a database through our collection of step–by–step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an easy–to–use Frequently Answered Questions section where you can find solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our tech support staff is on–line 24x7 to reply to each of your concerns. You will receive a solution within up to one hour following the ticket application.

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Forms of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Help

  • If you need support running your Linux cloud web hosting account, or need more resources for your sites, just simply let us know and we’ll give you the proper resolution.

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  • VPS Hosting Support
  • VPS Help

  • Assuming that you have problems working with your SolusVM administration panel, or with any of the free scripts the VPS arrives pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help And Support

  • We’ll be on duty around the clock to give you some help with any given server maintenance procedure or to help you modify the active configuration of your dedicated hosting server.

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