A live chat is a real-time way of communication between a web hosting supplier's support team and its customers. It is a very efficient method to receive some info about the web hosting services or get some problem resolved as you are talking with a live representative. The advantages of using a live chat service rather than calling or opening a support ticket are the lower possibility of mistakes at the time you exchange information like usernames or domain names, the faster response time since the communication is real-time and the fact that you don't have to stay on the chat constantly - you're able to do something different while the representative examines the issue in question. In addition, you will be able to join a live chat room from any kind of computer that's connected to the Internet, avoiding the phone rates that you'll need to pay when you are calling to another country.

Live Chat Support in Cloud Web Hosting

We provide a live chat assistance service for all Linux cloud web hosting that we offer and we're able to support you with almost everything in real time. In case you don't have an account with our company yet, we'll be able to provide you with more details about the plans so as to help you to select the most suitable plan. If you are an active customer, we can help you with any general or billing issue and with lots of common technical issues, such as an email address installation in a desktop e-mail client. When you can't phone us for whatever reason or you are in a country where we do not have a local telephone number, our live chat will be the best choice to contact us. Certainly, some problems need more time to investigate and test, therefore you'll need to open a ticket to our technicians, but nonetheless, we will save you time and help you with lots of troubles on the chat.